Terms of Service

1. Binding Agreement

By using this website or hiring The GreenCity Company, you agree to these Terms.

2. Services Disclaimer

GreenCity provides design, installation, and plant maintenance services.

We do not guarantee permanent plant survival, as results depend on:

Light conditions

Temperature

Client care

Environmental factors

3. Client Responsibility

Clients agree to:

Follow care instructions

Provide suitable environmental conditions

Allow reasonable access for maintenance

Failure to do so voids any service expectations.

4. Payment Terms

Deposits may be required

Late payments may result in service suspension

All sales may be final depending on project stage

5. Cancellation Policy

Custom work = non-refundable once initiated

Scheduled services require notice for cancellation

6. Limitation of Liability

To the maximum extent permitted by law:

GreenCity shall not be liable for:

Indirect or consequential damages

Loss of plants due to environmental conditions

Property damage not caused by gross negligence

7. Indemnification

You agree to defend, indemnify, and hold harmless GreenCity from:

Claims arising from misuse of services

Improper plant care

Third-party damages

8. Force Majeure

We are not responsible for delays or failures caused by:

Weather

Supply chain issues

Events beyond our control

9. Intellectual Property

All branding, designs, and content belong to GreenCity.

10. Governing Law

These Terms are governed by the laws of the State of New York.

11. Dispute Resolution

Disputes shall be resolved through:

Binding arbitration in New York

12. Entire Agreement

These Terms constitute the full agreement between client and company.